Welcome to Thesakhi, a platform offered by Charansakhi Creations. At Thesakhi, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using Thesakhi and its services, you agree to the terms and conditions of this Privacy Policy. Please carefully review this policy to understand how we handle your information.

Interpretation and Definitions

Interpretation

Words with initial capitalization have specific meanings under the following conditions. These definitions apply whether they appear in singular or plural form.

Definition

For the purpose of this Privacy Policy:

• Account: means a unique account created for you to access our Service.
• Company:  (referred to as "Thesakhi," "We," "Us," or "Our") refers to Charansakhi Creations, with an address at A 11 Vaibhav Vatika Society, Manjalpur, Vadodara, 390011, Gujarat, India.
• Cookies: are small files placed on your device by a website, containing details of your browsing history on that website.
• Country:  refers to Gujarat, India.
• Device: refers to any device capable of accessing our Service, such as a computer, cellphone, or digital tablet.
• Personal Data: includes any information relating to an identified or identifiable individual.
• Service: refers to the Thesakhi platform and its website.
• Service Provider: refers to any natural or legal person processing data on behalf of Thesakhi.
• Usage Data: refers to data collected automatically through the use of the Service.
• Website: refers to www.thesakhi.com
• You: means the individual or entity accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected:

Personal Data

While using the website , Thesakhi, we may request certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name

 

Usage Data

Usage Data is collected automatically when using the Service and may include information such as:

• Your device's Internet Protocol (IP) address
•  Browser type and version
•  Pages visited on our Service
•  Date and time of your visit
•  Duration of page visits
•  Unique device identifiers and other diagnostic data

When you access the Service through a mobile device, we may collect additional information, including but not limited to the type of mobile device used, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information sent by your browser whenever you visit our Service or access it through a mobile device.

Tracking Technologies and Cookies

Thesakhi uses Cookies and similar tracking technologies to monitor activity on our Service and store certain information. These tracking technologies may include beacons, tags, and scripts, which help us collect and track data to improve and analyze our Service.

The technologies we use include:

• Cookies or Browser Cookies: These are small files placed on your device. You can configure your browser to refuse all Cookies or alert you when a Cookie is sent. However, refusing Cookies may limit your ability to use certain features of our Service unless you adjust your browser settings to accept Cookies.
•  Web Beacons:  Certain sections of our Service and our emails may contain small electronic files known as web beacons. These files allow us to count users who have visited specific pages or opened an email, among other uses.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

For more information on the Cookies we use and your choices regarding Cookies, please visit our Cookies Policy.

Use of Your Personal Data

Thesakhi may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring Service usage.
•  To manage your Account and provide access to various functionalities.
•  For contract performance, including the development, compliance, and undertaking of purchase contracts.
•  To contact you for updates, informative communications, or security notifications.
•  To provide news, special offers, and general information about products, services, and events similar to those you have purchased or inquired about, unless you have opted not to receive such information.
•  To manage and fulfill your requests.
•  For business transfers, evaluations, or other corporate transactions.
•  For data analysis, usage trend identification, promotional campaign effectiveness assessment, and Service, product, and marketing improvement.

Sharing Your Personal Data

We may share your personal information under the following conditions:

• With Service Providers to monitor and analyze Service usage and to contact you.
•  In business transfers, evaluations, or other corporate transactions.
•  With business partners to offer specific products, services, or promotions.
•  With other users when you share personal information or interact in public areas of our Service.
•  With your consent for any other purpose.
• We may share non-identifiable client details, such as measurements, with our trusted vendors for the purpose of fulfilling your orders and providing you with tailored products. These details are shared to ensure the accurate customization of products according to your preferences and requirements.

Please note that these details are non-identifiable and do not include personally identifiable information. We take utmost care to protect your data, and our vendors are required to adhere to strict confidentiality and data security measures to safeguard your information.

Rest assured that this sharing is solely to enhance your shopping experience, and we do not share any other personal information with vendors.

If you have any concerns or questions regarding the sharing of non-identifiable client details, please do not hesitate to contact us. Your privacy and satisfaction are our top priorities.

By using our services, you agree to this sharing of non-identifiable client details with our vendors as described in this Privacy Policy. If you have any objections to this practice, please refrain from using our Service.

Retention of Your Personal Data

We will retain your personal data only for as long as it's necessary for the purposes outlined in this Privacy Policy. This includes fulfilling legal obligations, resolving disputes, enforcing legal agreements, and policies. Additionally, we may retain usage data for internal analysis purposes or when necessary to enhance security or functionality or as required by law.

Transfer of Your Personal Data

Your information, including personal data, may be processed at our operating offices and other locations where the processing parties are located. This means your information may be transferred to and maintained on computers located outside your jurisdiction. Your consent to this Privacy Policy and the submission of your information represent your agreement to such transfers. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, with appropriate controls in place.

Delete Your Personal Data

You have the right to delete your personal data that we have collected about you. You can do this by using the tools provided within the service or by contacting us directly. However, please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Pet Privacy Policy

Information We Collect

Pet Information: We may collect information about your pets, such as names, breeds, ages, and health-related data. This information is used to provide personalized product recommendations and services for your pets.

Owner Information: We collect information about pet owners, such as names, email addresses, postal addresses, and phone numbers. This information is used for communication, order fulfillment, and account management.

Use of Your Pet Information

We use your pet's information for the following purposes:

Personalized Services: To provide personalized product recommendations and services tailored to your pet's needs.

Communication: To keep you informed about your pet's well-being, order updates, and promotional offers.

Sharing Your Pet Information

We may share your pet's information in the following circumstances:

Service Providers: We may share pet-related data with service providers to provide specific pet-related services, such as veterinary care or pet grooming.

Owner Consent: We will obtain your explicit consent before sharing your pet's information with third parties not covered in this Pet Privacy Policy.

Data Security

The security of your pet's information is important to us. We take reasonable precautions to safeguard this data, but no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your pet's data, we cannot guarantee its absolute security.

Your Rights

You have the right to access and review your pet's information, and you can update or correct it as needed. You can also request the deletion of your pet's data by contacting us.

Disclosure of Your Personal Data

• Business Transactions: If we're involved in a merger, acquisition, or asset sale, your personal data may be transferred. Notice will be provided before your personal data is transferred to a different Privacy Policy.
•  Law Enforcement: Under certain circumstances, we may be required to disclose your personal data if required by law or in response to valid requests by public authorities.
•  Other Legal Requirements: We may disclose your personal data to comply with legal obligations, protect and defend our rights or property, prevent or investigate wrongdoing, protect user safety, or protect against legal liability.

Security of Your Personal Data

While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

Links to Other Websites

Our services may contain links to websites not operated by us. We encourage you to review the Privacy Policy of every site you visit, as we have no control over the content or practices of third-party sites.

Use of Customer Photos for Try-On Technology

At Thesakhi, we are committed to enhancing your shopping experience by offering innovative features like virtual try-on technology. This feature allows you to preview how our products may look on you before making a purchase. As part of this service, we may request and use customer photos.

How We Use Customer Photos

1. **Virtual Try-On: Customer photos may be used for the sole purpose of enabling the virtual try-on experience. Your photos are processed and utilized to provide an accurate representation of our products on your image.

2. **Privacy and Security: We take your privacy and the security of your photos seriously. Your photos will be used exclusively for the virtual try-on feature and won't be shared, sold, or used for any other purposes without your explicit consent.

Your Consent

Your use of the virtual try-on feature constitutes your consent for us to use your photos for this specific purpose. We do not use your photos for any other reason, and we ensure that they are treated with the utmost care.

Photo Deletion

If you no longer wish to have your photos stored for the virtual try-on feature, you can request their deletion by contacting us. We will promptly remove your photos from our systems.0

Privacy Assurance

Rest assured that we are committed to safeguarding your privacy and ensuring that your photos are used only for the purposes you have approved.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes via email and/or a prominent notice on our service prior to the change becoming effective. Please review this policy periodically for any changes, as they become effective when posted on this page.

Contact Us

If you have questions about this Privacy Policy, you can contact us:

• By email: Hello@thesakhi.com
• By mail: A 11 Vaibhav Vatika Society, Manjalpur, Vadodara, 390011, Gujarat, India.